Privacy Policy
VELDORTES LIMITED (hereinafter referred to as “we”, “our” or “the Company”) takes your privacy very seriously and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share the information you provide when you visit our official website (hereinafter referred to as the “Website”). Please read this policy carefully to understand our practices.
- Information We Collect
When you visit our website or use our services, we may collect the following types of information:
Personal information: including your name, email address, mailing address, phone number and payment information, usually collected when you create an account, place an order or contact us.
Non-personal information: including browser type, IP address, date and time of visit, pages visited, and other website usage statistics. This information is usually collected automatically through Cookies and other tracking technologies.
- How We Use Your Information
We may use your information for the following purposes:
Process and confirm your order.
Manage customer accounts and provide customer support.
Improve our website and services and analyze user behavior to enhance user experience.
Send you promotional information, newsletters and other updates about products and services (provided you have chosen to receive this information).
Prevent potential fraud and security risks.
- Sharing and disclosure of information
We promise not to sell your personal information to third parties. We may share your information in the following circumstances:
Service providers: We may work with third-party service providers to process orders, provide payment processing, data analysis, email delivery and other services. We will only provide these service providers with necessary information and ensure that they keep your information confidential.
Legal requirements: We may share your information when required by law or government agencies to comply with laws and regulations or protect our rights and property.
- Data security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, damage and misuse. However, no method is completely secure, so we cannot guarantee absolute security. - Your rights
You have the right to:
Inquire about the personal information we hold about you.
Request correction or deletion of any inaccurate or incomplete personal information.
Withdraw your consent for us to use your personal information (provided that we process your personal data based on your consent).
- Cookies
Our website uses cookies and similar technologies to help us provide a better user experience. You can choose to disable Cookies, but this may affect your use of certain features of our website. - Policy Changes
We will post any changes to our policy on our website, and we recommend that you check back regularly to understand our privacy practices. If there are significant changes, we will notify you by email or on our website. - Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please feel free to contact us.
Thank you for choosing VELDORTES LIMITED, we will do our best to protect your privacy.